No. Cardo units work on a different frequency range.

The range stated in the product description has been tested in optimal conditions. Actual range performance could potentially be adversely affected by obstacles to the line of sight such as mountains, trees, or very large crowds.

Your product comes with a charge while kiing/snowboarding feature that allows you to plug in the unit into a power bank and continue long after the standard battery time has passed. To do it, just plug your unit into the power source – the unit will shut down. Turn it back on again and you’re set.

All Cardo units come with a 2-year warranty, starting from the date of purchase. Please keep your proof of purchase to reclaim your warranty. Your first point of warranty service is your dealer.

Yes, intercom and music streaming can be active at the same time. Whenever someone in the intercom network speaks, your PACKTALK will automatically lower the volume of your music so you can hear what they say.

Dynamic mesh communication (DMC) is a networking technology that creates living connections, actively seeking to connect to other units. DMC will adapt based on the behavior of units in a network to ensure communication is maintained in the best way possible. If one unit leaves the network, all other units work together to leapfrog that signal. Once a unit comes back within range it automatically re-joins the group.

DO NOT attempt to disassemble or replace the battery on your own. Replacing the battery by yourself could damage the system’s waterproof ability. However, you can try the following: Plug-in your unit to the charger and leave it charging for at least 4 hours straight. If this does not work, try using a different wall charger and USB cable. If the unit still doesn’t hold a charge, please contact support.

The 45mm Audio Set fit any communicator with a standard 3.5mm audio jack.
Packtalk & Freecom owners will enjoy additional sound boost by installing and activating the specially-designed JBL firmware.

The 45mm Audio Set is designed with a narrow 42mm base which means it would fit most modern helmets.
If you are replacing a currently installed Cardo 40mm speakers, it is almost certain the new pair will fit inside.
When in doubt, measure your Helmet’s ear cavities before ordering.

Packtalk owners (including all Packtalk variants, Smartpack & SmartH) will enjoy three sound profiles specially designed by JBL sound engineers.
These include Standard, Bass Boost, and Vocal. Sound profiles are accessible via the Cardo Connect App. Freecom owners will enjoy one audio profile (Standard). Other communicators do not have specially designed profiles.

Owners of Packtalk (including all Packtalk variants, Smartpack & SmatH) and Freecoms, will first need to update device firmware to the latest version before proceeding. Updating the firmware will ensure maximum audio performance. Owners of other communicators (from Cardo, or other brands) do not have a specially designed firmware and are not requested to perform any firmware update before connecting the speakers.

While your 2019 Packtalk Bold, Packtalk Slim, and Freecom 4+ come already equipped with Sound by JBL speakers and firmware, the 45mm Audio Set will allow for an even further improvement to your audio experience. No firmware update is needed.

1. Don’t have our “Cardo Connect” app yet? Now would be a good time to download it for FREE from the”Google Play” or “App Store”. Get ready to elevate your sound experience!
2. App downloaded, now it’s time to pair your mobile phone to the Cardo device so they can communicate with each other.
3. Let the activation begin. Open the “Cardo Connect” app and go to the “settings” screen by pressing the icon on the upper left side of the home screen.
4. In the “settings” screen you will see the “Audio profile” with a lock on its right side, click on the lock.
5. Press the “audio profiles” where you will find the “Scan QR code” button. You are just one step away from upgrading your sound…
6. Once you press “Scan QRcode,” you will be able to scan the QR code, printed inside your audio kit package.
7. If you can’t scan the QR code, press “enter the key manually”. You can then enter the code printed below the QR code.
8. Congratulations, you now have the best in class audio experience — enjoy and feel free to share it on social media.

• The QR code attached to the 45mm audio set is good for one unit only.

Before trying anything else we recommend to simply reset the unit to factory settings.
Step 1:
Press the intercom phone and media buttons together for at least 5 seconds until the LED starts flashing purple and the unit turns off.
Step 2:
Turn the unit back on.

Yes, it is not possible to share music between generations of products.

Following the latest firmware upgrade (4.0), both PACKTALK BOLD and PACKTALK offer the same set of features and operability including the ability to use the NEW Cardo Connect App (iOS / Android). With that said, the PACKTALK BOLD includes – Natural voice activation. With the all-new, always-on, natural voice operation feature, riders will never have to press a button, turn a wheel or move a slider again, because we have just empowered your voice- just say “hey Cardo”, and your PACKTALK BOLD will do the rest.

Before trying anything else we recommend to simply reset the unit to factory settings.
Step 1:
Press the intercom phone and media buttons together for at least 5 seconds until the LED starts flashing purple and the unit turns off.
Step 2:
Turn the unit back on.

Before trying anything else we recommend to simply reset the unit to factory settings.
Step 1:
Press the intercom phone and media buttons together for at least 5 seconds until the LED starts flashing purple and the unit turns off.
Step 2:
Turn the unit back on.

Before trying anything else we recommend to simply reset the unit to factory settings.
Step 1:
Press the intercom phone and media buttons together for at least 5 seconds until the LED starts flashing purple and the unit turns off.
Step 2:
Turn the unit back on.

Yes you can. SMARTPACK carries both Dynamic Mesh (DMC) and Bluetooth technologies to keep you always covered.

Yes you can. SMARTH carries both Dynamic Mesh (DMC) and Bluetooth technologies to keep you always covered.

Try turning it off before starting the app, and only then turn the smartwatch back on.
If the above does not solve the issue, proceed with the following:
1. Delete the application from your phone
2. Delete the unit from the paired devices list in the phone’s Bluetooth settings page
3. Restart the phone
4. Perform pairing (or factory) reset on the unit (as described in the troubleshooting section in the user manual) – the unit will turn off
5. Turn the unit back on
6. Pair the unit to the phone via Bluetooth
7. Download and install the app
8. Start the app
If it still doesn’t connect, turn off your unit with the app running and switch it back on.

Yes you can. PACKTALK carries both Dynamic Mesh (DMC) and Bluetooth technologies to keep you always covered.

While your unit comes right out of the box with one of the best set of speakers in the business, you can always plug in your favorite earbuds or aftermarket speakers via the standard 3.5mm jack and ride on.

Your intercom and radio features are completely phone independent. You wouldn’t need any phone to operate them. You would need a phone (or some other Bluetooth media player) to stream music and, of course, to make and receive calls.