Register your unit on the Cardo Update:

https://latest.cardosystems.com/update-my-unit/

For more information, watch the video below:

Make sure you have the most updated firmware on the Cardo Update:

https://latest.cardosystems.com/update-my-unit/

Ensure your unit is installed according to the installation guide

Download the app for your unit from the App store or Google Play

PACKTALK Black offers new upgrades that make this special edition truly superior:

Cardo intercom systems come with universal connectivity. It will pair with any other Bluetooth communication system by Cardo or by other leading brands. Refer to Cardo Gateway in the manual.

In order to pair your unit with a non-Cardo headset please do the following: 1. Start intercom pairing on your unit (please refer to your product’s pocket guide or user manual on how to do it). 2. Tap the phone button to start Cardo Gateway pairing 3. On the other unit start mobile phone pairing 4. Wait For the paring to complete

First, make sure that you are using the correct app – we have two different apps available for different product lines. If the issue is unresolved, make sure your smartphone is paired via Bluetooth and connected to the unit. Using a Smartwatch? Try turning it off before starting the app, and only then turn the smartwatch back on. If all above does not solve the issue, proceed with the following: 1. Delete the application from your phone 2. Delete the unit from the paired devices list in the phone’s Bluetooth settings page 3. Restart the phone 4. Perform pairing (or factory) reset on the unit (as described in the troubleshooting section in the user manual) – the unit will turn off 5. Turn the unit back on 6. Pair the unit to the phone via Bluetooth 7. Download and install the app 8. Start the app If it still doesn’t connect, turn off your unit with the app running and switch it back on.

For PACTALK, PACTALK Bold, PACTALK Slim, SMARTPACK, SMARTH, FREECOM 1, FREECOM 2, and FREECOM 4 – you should get the new Cardo connect app (please note that in order to fully enjoy it’s capabilities, you would need to upgrade your unit’s firmware to the latest version. For Qz, Q1, Q3, G9, G9x, SRC V1.1, SRC Pro, Louis special edition, and SHO-1 – you should get the Cardo Smartset app (the Qz, Q1, G9 and SRC are only supported in Android).

PACKTALK Black offers new upgrades that make this special edition truly superior:

Cardo intercom systems come with universal connectivity. It will pair with any other Bluetooth communication system by Cardo or by other leading brands. Refer to Cardo Gateway in the manual.

In order to pair your unit with a non-Cardo headset please do the following: 1. Start intercom pairing on your unit (please refer to your product’s pocket guide or user manual on how to do it). 2. Tap the phone button to start Cardo Gateway pairing 3. On the other unit start mobile phone pairing 4. Wait For the paring to complete

First, make sure that you are using the correct app – we have two different apps available for different product lines. If the issue is unresolved, make sure your smartphone is paired via Bluetooth and connected to the unit. Using a Smartwatch? Try turning it off before starting the app, and only then turn the smartwatch back on. If all above does not solve the issue, proceed with the following: 1. Delete the application from your phone 2. Delete the unit from the paired devices list in the phone’s Bluetooth settings page 3. Restart the phone 4. Perform pairing (or factory) reset on the unit (as described in the troubleshooting section in the user manual) – the unit will turn off 5. Turn the unit back on 6. Pair the unit to the phone via Bluetooth 7. Download and install the app 8. Start the app If it still doesn’t connect, turn off your unit with the app running and switch it back on.

For PACTALK, PACTALK Bold, PACTALK Slim, SMARTPACK, SMARTH, FREECOM 1, FREECOM 2, and FREECOM 4 – you should get the new Cardo connect app (please note that in order to fully enjoy it’s capabilities, you would need to upgrade your unit’s firmware to the latest version. For Qz, Q1, Q3, G9, G9x, SRC V1.1, SRC Pro, Louis special edition, and SHO-1 – you should get the Cardo Smartset app (the Qz, Q1, G9 and SRC are only supported in Android).