Welcome to the technical
Support Cardo depatrment

We are always ready to advise you.

Chào mừng bạn đến với
Bộ phận hỗ trợ kỹ thuật Cardo

Chúng tôi luôn sẵn sàng tư vấn cho bạn.

Which Cardo product do you need more information about?

Sản phẩm Cardo nào mà bạn cần thêm thông tin?

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Packtalk Black

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Packtalk Bold

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Packtalk Slim

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Freecom 4+

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Freecom 2+

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Freecom 1+

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The most popular topics

Can the PACKTALK intercom enable ski beacons or helicopter communications?

Are not. Cardo units operate on a different frequency range.

Why can't I get the entire Intercom system out of my device?

The range stated in the product description has been tested under optimal conditions. Actual range performance is likely to be adversely affected by obstacles to the line of sight such as mountains, trees, or very large crowds.

How to get more battery life?

Your product comes with a skate/snowboard charging feature that allows you to plug the device into a power bank and continue using it long after the standard battery life has expired. To do that, simply plug your device into a power source – it will turn off. Turn it back on and you’re all set.

How long is the warranty on Cardo devices?

Tất cả các thiết bị Cardo đều được bảo hành 2 năm, kể từ ngày mua. Vui lòng giữ bằng chứng mua hàng của bạn để yêu cầu bảo hành của bạn. Điểm dịch vụ bảo hành đầu tiên của bạn là đại lý của bạn.

Can I listen to music and join the intercom at the same time?

Yes, intercom and music streaming can work at the same time. Whenever someone on the intercom speaks, your PACKTALK automatically lowers the volume of your music so you can hear what they have to say.
Yes, intercom and music streaming can work at the same time. Whenever someone on the intercom speaks, your PACKTALK automatically lowers the volume of your music so you can hear what they have to say.

What is dynamic mesh communication?

Dynamic mesh communication (DMC) is a networking technology that creates live connections that actively seek to connect with other devices. DMC will adjust based on the behavior of devices in the network to ensure communication is maintained in the best possible way. If one device leaves the network, all the other devices work together to get around that signal. When a unit is back in range, it will automatically rejoin the party.

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Chủ đề phổ biến nhất

Why can't I get the full range of Intercom out of my unit?

The range stated in the product description has been tested in optimal conditions. Actual range performance could potentially be adversely affected by obstacles to the line of sight such as mountains, trees, or very large crowds.

How can I get more run-time out of my battery?

Your product comes with a charge while kiing/snowboarding feature that allows you to plug in the unit into a power bank and continue long after the standard battery time has passed. To do it, just plug your unit into the power source – the unit will shut down. Turn it back on again and you’re set.

Is my unit still under warranty?

All Cardo units come with a 2-year warranty, starting from the date of purchase. Please keep your proof of purchase to reclaim your warranty. Your first point of warranty service is your dealer.

Can I listen to music and be part of the intercom at the same time?

Yes, intercom and music streaming can be active at the same time. Whenever someone in the intercom network speaks, your PACKTALK will automatically lower the volume of your music so you can hear what they say.

What is Dynamic Mesh Communication?

Dynamic mesh communication (DMC) is a networking technology that creates living connections, actively seeking to connect to other units. DMC will adapt based on the behavior of units in a network to ensure communication is maintained in the best way possible. If one unit leaves the network, all other units work together to leapfrog that signal. Once a unit comes back within range it automatically re-joins the group.

Update your software

Always update your Cardo device to the latest firmware release. As long as you keep driving, we’ll keep updating.

Cardo Updated

Cập nhật các tính năng trên firmware

Keep your Cardo unit updated to the latest firmware release. As long as you keep riding, we’ll keep updating.

Cardo Update

Set your sound profiles, language settings and more
with the Cardo Connect App Cardo Connect App

The Cardo Connect App unlocks the full potential of your Cardo units and even lets you configure it on the go! In addition, the App offers you intuitive remote controlled operation from the screen of your smartphone.

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Set your sound profiles, language settings and more with the Cardo Connect App Cardo Connect App

The Cardo Connect App unlocks the full potential of your Cardo units and even lets you configure it on the go! In addition, the App offers you intuitive remote controlled operation from the screen of your smartphone.

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Register your Cardo unit

Register your device on the Cardo Community web portal and receive product updates and firmware upgrades. Customize your unit and join the Cardo family of riders.
Register

Watch. Learn. Ride.

We have created a full range of tutorial videos, designed to help you get the best out of your Cardo product. Visit our YouTube channel where you will always find new how-to tips and tricks. Watch, learn and ride.

Watch Tutorials

Watch. Learn. Ride.

We have created a full range of tutorial videos, designed to help you get the best out of your Cardo product. Visit our YouTube channel where you will always find new how-to tips and tricks. Watch, learn and ride.

Watch Tutorials

Remote-control your Cardo unit
from your smartphone

Configure your unit on the go! Remote-control your Cardo unit from your smartphone

Remote-control your Cardo unit
from your smartphone

Configure your unit on the go! Remote-control your Cardo unit from your smartphone